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This page contains answers to common questions handled by our support staff, along with some tips
and tricks that we have found useful and presented here as questions.
Note: In these answers we will follow a few shorthand conventions for describing user-interface
procedures. Key combinations will be presented like this: Ctrl+Alt+Delete, which means that you
should press and hold down the Control key, the Alt key, and the Delete key at the same time.
Menu selections will be presented like this: File->Open, which means that you should open the File
menu, and then make the Open selection.
- How do I ... ?
- Where can I find ... ?
- Why doesn't ... ?
- Who is ... ?
- What is ... ?
- When is ... ?
Gateway Product support.
http://support.gateway.com/support/srt/allsysteminfo.aspx?cmpid=headerlink
Fix unable to browse network workgroup is not accessible
http://support.microsoft.com/kb/318030
Fix Trendmicro's Protection Disabled.
click here
Synch my Palm with Outlook 2007?
http://www.palm.com/us/support/downloads/outlook2007/outlook2007update.html#install
Test my internet connection speed?
Order
replacement CD's/ Recovery disks for my Dell computer?
Click here to Request Backup Disks
Scan my computer for viruses. Try the following websites:
Trend Micro House Call online scan.
Norton's web scan
Remember, that securing your computer against viruses
and hackers is your responsibility!
Clear Proxy
settings in Internet Explorer.
Go into the control
panel and click on internet options next click on connections tab, and then the
LAN Settings button.
Under Proxy Server if you see
“ANY” of the boxes checked, then you need to remove them. If just “By Pass
Proxy Server for Local Addresses” is checked then you need to check mark the
Proxy server box so that you can uncheck the “By Pass Proxy Server for Local
Addresses” box. You must also check the Advanced button, and make sure all the
fields in there are clear. The only thing that should have a number in it is
the PORT box. It should have 80 in it. This is used by antivirus to scan for
threats.
If this fails download “Super
AntiSpyware” form my web site and run a full scan. It is a simple program to
use.
http://www.krazy-ivans.com/download.htm
reomval of proxy port 80
Check in the registry
HKEY_CURRENT_USER\Software\Microso ft\Windows\CurrentVersion\Internet Settings
"ProxyServer"=
"ProxyEnable"=
"ProxyOverride"=
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